We're approaching our 40th Wedding Anniversary and research indicated that as such, it was the "Ruby Anniversary". Hours of reseach on the Internet led me to Star Ruby. Being a natural skeptic, sending money off to a foreign country, and waiting for something of value to show up in the mail, left me feeling uncomfortabale and anxious. I had the most wonderful experience of meeting via e-mail, Harshil Zaveri, of the Ruby Store. The man is a paragon of virtue and patience. Throughout the whole experience I felt more like I was dealing with a friend, rather than a salesman. He answered all of my almost endless questions. He gave me enough of an education for me to make an intellegent selection of what I wanted, and then helped me find it. He quieted my fears about the unknown of buying via the internet. He created a beautiful piece of jewelry that is destined to be a family heirloom. I'm a lifelong customer.