Initially I was very nervous about buying a ruby online, with only a computer picture, from halfway around the world. The guarantee that I could return it to Harshil Jewellers if I didn't like it allowed me to take a chance. I'm so glad that I did! The star ruby looked just the way it had in the picture and was perfect for my setting. The entire transaction, from the initial contact to the time that I had the stone in my hand was only ten days!

I was impressed with how well and how often Harshil Zaveri communicates. He tells you that your order is being processed, sometimes emails pictures, lets you know when it's been sent and when to expect delivery. And his prices are more than competitive.

The true test of a good business is when things go wrong, which happened with my second order due to a misunderstanding and customs issues. Harshil kept working on the problem and emailing me on his progress until I had exactly what I wanted. He's very honest, fair, and conscientious and I'll be buying gems and jewelry from Harshil Jewellers again.